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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lee8581
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Printer not responding

HP Recommended
Officejet Pro 8025

I have a fairly new Office jet Pro 8025 printer that no longer responds. I have tried resetting printer but it doesn’t even respond to a reset. 

I have rebooted computer and restarted printer. Printer does not respond. 

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Betty0610
HP Support Agent
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@Lee8581

 

Welcome to the HP Support Community.

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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