Showing results for 
Search instead for 
Did you mean: 
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Printer printing photo too large

HP Recommended
Example: ENVY 5660

Hi! I’m trying to print a shipping label and it’s printing as 2 pages (very large). Someone sent it to me as an attachment and I can’t seem to resize it to make it the size of a normal label. They also sent it as an image and it’s still magnified. Is it a problem with the printer settings and if so, how do I change it so it will print out at a normal size? Thank you!

Level 16
Level 16
30,356 30,063 2,733 9,998
Message 2 of 2
Flag Post
HP Recommended



You did not include your Operating System.

We cannot know what you are doing or which tools you have available.


In General,

Try / Consider:

Download the attachment to your computer.

Open the file in software appropriate to the file.

For example, open "image" in photo / image viewing software.

Set the "scale" / Page / Print size to some percentage of 100% or use "Fit" to force the file onto your paper.


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5660 e-All-in-One Printer series 


Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .




0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation