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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer says wrong wifi password

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09-10-2020 01:59 PM
This has more to do with the model (and setup) of the printer than it does with an IdeaPad s340 computer.
The Wi-Fi password is normally the network password you use to connect the printer to your home (office) network.
HP Printers - Find Your Wireless WEP, WPA, WPA2 Password
There are a generally (not always) at least a couple of options available.
1) Use the Embedded Web Server (EWS) to view / adjust the Wireless settings for the printer.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Network > Wireless (802.11) > IPv4 Configuration
And
Tab Network > Wireless (802.11) > Advanced
NOTE: If your mystery printer supports both 2.4GHz and 5GHz bandwidth, make sure the connection is being made to the correct SSID (network name) for the bandwidth you are using.
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2) Set the printer to "Network Defaults" and (essentially) start over. The wireless pass phrase (password) must be entered correctly - setting back to Network Defaults at least eliminates any "stuck" or pre-entered password that might have been wrong, corrupted, or incorrectly interpreted.
If you don't know how to do this for your printer, the information is usually available in Category Manuals > User Guide
You can also generally find detailed instructions in the User Guide to connect the printer to your network.
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3) Excellent help for a variety of issues and problems can be found in the Wireless Printing Center.
Even if you think you are doing everything exactly right, consider taking a couple of minutes to peruse the menus.
For example,
Wireless printing center – Replacing your Wireless Router
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4) HP Collection of “how-to” videos
- Use Categories and the search window to narrow the results.
For example,
Category Printers and All-in-Ones > Networking and Wireless
Category Printers and All-in-Ones > Install, Setup, Drivers
- Select your Video
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5) Double check - or even change the Wireless password to your network. Know that this is a "bigger deal" - if you change the Wireless password to the network, every Wireless device in your household / office must be updated with the new password.
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
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