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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Keegan213
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Message 1 of 2
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Printer software not available

HP Recommended
HP OfficeJet J4580
Mac OS X 10.7 Lion

I am trying to hook up my printer to my Mac but I keep getting an error saying the printer software is unavailable. I have tried just about everything and I am not sure what to do.

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Barachiel
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Message 2 of 2
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HP Recommended

Hi @Keegan213 ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, Follow this link to install the drivers for the printer. 🙂

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day! 😉

Regards,

Barachiel
I am an HP Employee

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