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Printer won't print

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HP LaserJet P1606dn
macOS 11.0 Big Sur

My printer won't print. The last time I printed was last October 2020. Now nothing prints from my iMac Computer. It has a USB connection. 

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HP Support Agent
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Hi @Anthony601,


I'd like to help!


Try updating mac and printer firmware


To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

 To update Mac, try these steps - How to update the software on your Mac


Try the below suggestions-


Make sure the cable is directly connected between the Mac and the printer.

The use of a USB hub is not recommended.

Also, make sure the cable is connected to a USB 2.0 port on your Mac. Do you have an Anti-virus/firewall installed on the Mac? If yes, disable the same for time being.

You may check this in System Information > Applications. •    Check if the printer is getting recognized by your Mac:

1.    From the Apple menu, choose About This Mac

2.    Click System Report.

3.    Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus


Uninstall HP Easy Start

  • Click on Spotlight icon and type HP Uninstaller or by opening HP Easy Start.
  • Click on Continue to uninstall the software.
  • When prompted for Password, type in your system password
  • You can also uninstall by opening HP Easy Start.


 Download HP Easy Start and install the printer.

Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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