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‎10-04-2021 02:37 PM - edited ‎10-04-2021 02:39 PM

HP Recommended
Product: Envy 6455e
Operating System: Microsoft Windows 10 (64-bit)

I just got a Envy 6455e printer, set it up, connected wireless, ink, etc. It says I can accept or decline HP+. I read all the options - was about to accept it - until the explanation for a mandatory connection to the Internet was inadequate ,  no explanation of how to cancel if I would want to, and some other shady 'requirements'. I finally decided to decline, and then it says my printer won't work unless I sign up and do this. Any input?

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2 REPLIES 2

‎10-04-2021 02:52 PM

HP Recommended

@12Chris 

 

For Windows, please watch the following clip

 

            https://www.youtube.com/watch?v=Fcjh3r6WLTI

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
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‎10-05-2021 10:06 AM

HP Recommended

If you don't want to accept HP+ then you will need to get a different printer without e.

 

It's explained in the FAQ

https://www.hp.com/uk-en/printers/hp-plus.html 




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