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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2021 10:35 AM

HP Recommended
Product: HP Photosmart 7960
Operating System: Microsoft Windows XP

I have a HP 7960 that has worked for years but suddenly slowed down in printing.  Here is what's happening: The print

carriage scans one line then sits there for about 30 seconds to scan the next line. So a whole page can take about an

hour to print out. This happens no matter if the 7960 is hooked up to a computer or is operated  independently.

Ink cartridges are OK and show FULL.    Here is what I have done so far.  1). I have given the unit a hard boot by disconnecting

all power.  2 )  I have done a hard re-set as suggested in "Preferences"     3)  I have measured the power supply voltages.

They measure exactly +32v  and +16v.    Any help would be appreciated.  Thanks.

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