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‎10-22-2022 12:33 PM

HP Recommended
Product: HP Color LaserJet CP1215 Printer
Operating System: Microsoft Windows 11

Trying to clean the printheads on this printer somehow.  I see no way to do this with anything in Windows 11 by default.  I installed HP Smart, but it doesn't even see the USB-connected printer.  I can print to the device just fine, so I know the connection is good.  Is there some manual way to force the printheads to clean themselves? 

1 REPLY 1

‎11-05-2022 07:01 AM

HP Recommended

Hi @Jankomatic
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing print quality issues with your HP Color LaserJet CP1215 Printer.

 

Please follow the steps from this document. 

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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