Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Giving me the error message printhead event code 62-80-15 help me please!!
Welcome to the HP support community.
I understand that you are getting printhead errors, follow the steps to fix the issue.
Perform a power reset
Update the printer firmware
Here are the steps:- Click here
Refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
Didn't find what you were looking for?
Ask the community