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Microsoft Windows 10 (64-bit)

Hello everyone, really hoping someone can help. I've just bought a HP Colour Laser, MFP 178nw, replacing my aging Colour 100 MFP M175nw. I mainly print on envelopes but cannot find a way to print on envelopes using my new printer. There doesn't seem to be an option to print to envelopes. I've created a custom size, DL Envelope, size 220-110mm but it won't printer a I want it on the envelope. If someone can shed any light on my issue I'd be very grateful, otherwise I have just wasted a lot of cash. Thanks in advance.
Stay safe
Martin

1 REPLY 1
HP Recommended

@mlhuzzy

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I did go through the Printer specification, according to the printer specifications, this printer does not support envelopes. You may refer to the paper-handling section to check the support paper types and paper size.

 

Hope this helps! Keep me posted. 

Please click Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day!

ECHO_LAKE
I am an HP Employee

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