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HP Office Jet Pro 8020
Microsoft Windows 11

Every time I print the I get an extra couple of pages with the following text 

GET / DevMgmt / MediaHandlingDyn.xml HTTP/1.1

Host: local host .

The message is repeated multiple times on each page.

The printer also randomly  prints out blank pages. 

I have powered the computer/printer down and disconnected the power cord.  I have uninstalled/reinstalled the printer and drives.

Some forums suggest  disabling "Installable Options"  but this this option is not available in device settings.

Any ideas would be appreciated. 

 

1 REPLY 1
HP Recommended

@GAW7

 

Welcome to the HP support community.

 

I understand that your printer is printing additional pages, I am glad to assist you.

This seems to be a driver issue.

Did you uninstall the printer driver from the root level before installing the new driver?

If not, follow these steps:-

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install HP smart app 

Click here to download.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.