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‎09-27-2020 09:15 PM

HP Recommended
Product: HP officejets 3830 all in one
Operating System: Android 9.0 Pie

I am trying to print sticker labels on my printer but the printer setup doesn't have the label  Selection

Category:
3 REPLIES 3

‎09-30-2020 02:14 PM

HP Recommended

@Kiyo90 Welcome to HP Community!

 

I understand that the Printing labels on avery 6870 paper on a hp 3830 Officejet printer.

 

Please let us know hare you using HP smart or print service plugins.

 

Have you tried to update your android update and checked?

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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‎09-30-2020 02:35 PM

HP Recommended

Yes I have and also updated the printer  but it still won't line up with the measurements 

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‎09-30-2020 05:10 PM

HP Recommended

@Kiyo90

 

Please let us know you using HP smart or print service plugins.

 

Please update the printer firmware and check.

 

Please uninstall the plugins and reinstall and check.

 

Have a nice day!!

 

 

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