Problem in my 2 year old Hp Printer

[jamaykans]

Whenever I print any document to Copy a document on my HP Laserjet M1005, every time a black color scratch mark comes in the centre top of the paper. First I thought that the pickup roller has some ink and dust on it, so i washed it, but still that mark is not going. Even I removed and cleaned everything inside it, but nothing solved it. I am facing this issue when I had put a local 600 rupees 12a Cartridge because original had finished. Before that there were no marks on the paper. Please help.

[Bernard42]

         Hello jamaykans,

Did you clean the printer glass with glass cleaner and a soft cloth, then wipe well with a dry cloth?

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