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‎03-01-2024 02:10 AM

HP Recommended
Product: HP Smart Tank 5105 All-in-One Printer

I have a new Smart Tank 5105. When I want to print from a doc or email it will only do so in black. There is no colour option. I have gone through HP Smart and selected print which does bring up the correct doc but not always. Doc will then have colour. This is a protracted and not user friendly solution. If I go to Photos, select a photo to print there is no colour option.

 

I have restored factory settings, checked driver & software updates but still no joy. Can anyone help please before I return product to John Lewis.

 

My Mac OS is Sonoma 14.2.1 which was not in the drop down menu.

 

Thank you.

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