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Locked

‎12-04-2021 03:50 AM

HP Recommended
Product: Hp envy photo 6230
Operating System: Other

Hi, someone can help me unlock the printer that has been asking me to register the product for days, otherwise I can't print, but my printer is already registered, I tried to do an update but it doesn't work, what is it like where to do?

Category:
1 REPLY 1

‎12-08-2021 08:00 AM

HP Recommended

@Ila4

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Could you share the screen where it's asking for the product registration? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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