Here is the problem. My HP laptop does not recognize the drivers for my printer. I use HP Smart on my Android and have no problems. I can scan and copy using HP Smart through my laptop just no printing. I have run every diagnostic support has posted. Even uninstalled everything HP and reinstalling it and when I look in control panel the printer icon says driver unavailable. I installed the print doctor and that did not fix the problem. I downloade3d the latest drivers and installed them but that didn't help. What else is there?
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