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‎12-17-2023 07:52 AM

HP Recommended

Hi,

I recently got a new computer and I have trouble getting my HP LaserJet 1018 to work with it.

I've tried many of the solutions described in the HP troubleshooting pages to no avail.

In particular, I downloaded the HP Print and Scan Doctor. It does locate my printer and tells me to get the installer. hp 1018.jpg

However, when I click 'get Installer', the website that opens says that "Page can't be reached".

Any help would be appreciated. I would hate to have to throw away a machine that was working perfectly.

Best,

Laia

 
 

 

1 REPLY 1

‎12-17-2023 08:25 AM

HP Recommended

       Hello laiamt,

 

 

Go to 123.hp.com/laserjet to access an automated installation tool that detects the computer's operating system and HP printer model to download and install the printer software more recent.

 

                      

Please click “ Accepted Solution ” if you feel my post solved your issue,

it will help others find the solution.

Click the “ Kudos/Thumbs Up " on the bottom right to say “ Thanks ”

by clicking on the thumb, for my help! Take care and have a great day ahead!

          Regards,

                 

                 

 

 

Bernard42.
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