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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Problems setting-up HP LaserJet 1018

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12-17-2023 07:52 AM
Hi,
I recently got a new computer and I have trouble getting my HP LaserJet 1018 to work with it.
I've tried many of the solutions described in the HP troubleshooting pages to no avail.
In particular, I downloaded the HP Print and Scan Doctor. It does locate my printer and tells me to get the installer.
However, when I click 'get Installer', the website that opens says that "Page can't be reached".
Any help would be appreciated. I would hate to have to throw away a machine that was working perfectly.
Best,
Laia
12-17-2023 08:25 AM
Hello laiamt,
Go to 123.hp.com/laserjet to access an automated installation tool that detects the computer's operating system and HP printer model to download and install the printer software more recent.
Please click “ Accepted Solution ” if you feel my post solved your issue,
it will help others find the solution.
Click the “ Kudos/Thumbs Up " on the bottom right to say “ Thanks ”
by clicking on the thumb, for my help! Take care and have a great day ahead!
Regards,