RE ESTABLISHING LINK

[Tynegirl]

Hi, 

My laptop had problems which I have now been resolved.  Unfortunately, the link between it and my HPprinter/Scanner has been lost.  Can anyone advise how to reconnect/reinstall  please.

Thank you

Marie

[Raj_05]

Hi @Tynegirl,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reconnect or reinstall your HP ENVY 5030 All-In-One Printer to your laptop, follow these steps.

Windows:

Remove the Printer:

• Go to Settings > Devices > Printers & scanners.
• Find your HP ENVY 5030 and click on it, then select Remove device.

Reinstall the Printer:

• Download and install the latest drivers from the HP support website.
• Run the downloaded installer and follow the on-screen instructions to set up the printer.

Add the Printer:

• Go to Settings > Devices > Printers & scanners.
• Click on Add a printer or scanner.
• Select your HP ENVY 5030 from the list and follow the instructions to complete the setup.

Mac:

Remove the Printer:

• Open System Preferences from the Apple menu.
• Click on Printers & Scanners.
• Select your HP ENVY 5030 and click the minus (-) button to remove it.

Reinstall the Printer:

• Download the latest drivers from the HP support website.
• Open the downloaded file and follow the on-screen instructions to install the drivers.

Add the Printer:

• Open System Preferences from the Apple menu.
• Click on Printers & Scanners.
• Click on the plus (+) button to add a new printer.
• Select your HP ENVY 5030 from the list and follow the instructions to complete the setup.

Wireless Connection:

If your printer is connected wirelessly, ensure your printer and laptop are on the same Wi-Fi network. To reconnect wirelessly:

1. On the printer's control panel, go to Network Settings or Wireless Settings.
2. Select Wireless Setup Wizard and follow the instructions to connect to your Wi-Fi network.
3. Once connected, follow the steps above to add the printer to your laptop.

Using HP Smart App:

You can also use the HP Smart app to simplify the process:

1. Download and install the HP Smart app from the Microsoft Store or the Mac App Store.
2. Open the app and follow the on-screen instructions to add your printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support