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‎11-23-2020 12:03 PM

HP Recommended

Hello Kumar. I have the same problem except my printer is a HP LaserJet P1102w. Also, I am using macOS Big Sur (11.0.1). Other than that, I have the same issues as the OP: I am stuck in a loop that doesn't help. This screen in HP Easy Start is no help at all.

Screen Shot 2020-11-23 at 11.00.09 AM.png

It sends me to this page to download the driver, but the driver is HP East Start. Circular illogic!

Please help!

3 REPLIES 3

‎11-23-2020 12:04 PM - edited ‎11-23-2020 12:08 PM

HP Recommended

Screen Shot 2020-11-23 at 11.00.09 AM.jpg

 

Screen Shot 2020-11-23 at 11.01.54 AM.jpg

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‎11-23-2020 12:09 PM

HP Recommended

I have tried to upload images in PNG and in JPEG format, but all I see are placeholders with a yellow triangle!

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‎11-25-2020 06:13 AM

HP Recommended

@tidloo, Welcome to the HP Support Community!

 

That is the only driver available on the HP Support site. This printer is not AirPrint compatible to install it using the AirPrint driver.

 

I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team.

Please reach out to the HP Technical Support team in your region for further assistance. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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