cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
TERRYKEMM
Level 1
7 2 1 0
Message 1 of 1
69
Flag Post

Re: Driver Not Available error

‎07-30-2020 12:28 PM

HP Recommended

I am trying to connect my color Laserjet Pro M255dw to a Dell Laptop Inspiron 15 3000 series for three days This is day four. I have gone thru all your tools and virtual assistant to no avail. I can load the drivers and when I try to add the device I get the msg "Driver is unavailable" The Tools can see the device when I load any of the tools, they seem to be able to see it thru the wireless network. Just the software to load the driver is brain dead. In the community forum, it looks like it may not be unique to me because someone else is having the same problem with no resolution from your tech.  I have tried the windows driver installation and indicated the driver is not digitally signed. 

 

Terry

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation