I run a 6962 with instant ink. I've literally been having issues every print, I feel like I'm getting scammed because I can only use like 30-40 of the 50 pages I have and I usually go over the limit because of it. This issue is very prevalent nowadays compared to the past. This is very unacceptable and I would hope that it would go away, but here I am, finally too angry to let it pass by...by another 4 months.
Overall, most of the issues I have are with the printer itself (HP 6962). As you have in your picture, the cleaning works fine but printing on the paper I want it to print on is a nightmare. This printer is so unreliable, and I officially lost hope for HP and it's other printers as well, my experience has been so horrifying.