I cannot complete setup because the printer is refurbished and already has a WiFi name and a password probably from the previous owner, not the setup name. I think I need new setup cartridges. The customer service rep I chatted with half the day yesterday did not understand. He kept saying to press and hold WiFi and cancel to reconfigure. But I think that disconnects the WiFi and it wasn’t connected because I don’t have the password from the previous setup. I need a new set up. Help please! Its a Deskjet 3755.
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