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‎11-10-2025 05:08 AM

HP Recommended

HP OfficeJet Pro 9016 All-in-One Printer - purchased In UK and says my ink cartridges that hP told me would be comparable are not here in Australia. How can I change the region on my printer so that the ink purchased in Australia are compatible. 

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1 REPLY 1

‎11-13-2025 12:05 PM

HP Recommended

Hi @Ginny15,

 

Welcome to the HP Support. 

 

I will be more than happy to help you out here.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 


To perform a printer region reset you need to meet the following conditions.

 

1. You need to have the printer full feature software installed on your computer.

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

3. Make sure HP App is installed too.

 

Do keep me posted.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!  

Raj_05
HP Support Community Moderator
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