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‎12-16-2020 09:34 AM

HP Recommended
Product: Officejet 4630
Operating System: macOS 10.15 Catalina

Kept getting the PDE plugin and follow up notices that they will damage my computer. Followed all the recommended steps. Nothing worked so I deleted the program. 

it has reinstalled, printed a test page with no issue but I continue to get the PDE plugin and other message. 

I cannot find the fix on the HP printer page.

as I am a simple user with little technical background, anyone’s help to get around this will be appreciated. . 

Category:
2 REPLIES 2

‎12-16-2020 10:31 AM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Scan menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Shlomi



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‎12-19-2020 06:14 AM

HP Recommended

Thank you. Unfortunately, as the HP certificates are not updated, Apple would not let me open anything with HP in it! Not even the Easy Start. I had to go to a Senior Apple advisor to have them fix it! Thanks for offering me a fix. 

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