• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-27-2017 08:35 PM

HP Recommended
Product: HP Deskjet 3520
Operating System: Microsoft Windows 10 (64-bit)

Hi my HP Deskjet 3520 printer has gone from my Laptop, I have a disc but can't work out how to install. It has worked fine since 2013. I am using Windows 10 . Pleased with any help thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2017 09:32 PM

HP Recommended

@sheba53

 

Please download and install the following newer Software and Drivers

 

            http://ftp.hp.com/pub/softlib/software12/COL42544/al-108812-4/DJ3520_1315-1.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-27-2017 09:32 PM

HP Recommended

@sheba53

 

Please download and install the following newer Software and Drivers

 

            http://ftp.hp.com/pub/softlib/software12/COL42544/al-108812-4/DJ3520_1315-1.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-28-2017 07:41 PM

HP Recommended

Thank you for your help, I have Reinstalled my HP Printer.

My new problem is the Printer is saying , IP :Not Connected,  SSID:N/A.  Printer can Print and Scan from Printer but not from my laptop?? thank you again.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.