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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Reset password LaserJet Pro MFP M130fw

Create an account on the HP Community to personalize your profile and ask a question
12-01-2019 06:29 AM
@COPIME, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
12-12-2019 02:37 AM
@capricorn2020, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
12-13-2019 03:06 AM
To assist you better, I'd like to know the following-
What is the Operating System installed on your computer?
How is the printer connected to your computer?
Is there any antivirus/security software installed on your computer?
Keep me posted for further assistance.
TEJ1602
I am an HP Employee
01-23-2020 08:47 PM
Welcome to HP Support community.
I am sending you a private message with the steps to reset the printer, which are particular for you printer model. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee
01-24-2020 09:48 AM
Let me know if the issue is resolved.
If the issue is resolved, Click here to access your public post and Select - "Accept as solution"
Cheers.
Sandytechy20
I am an HP Employee