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Reset printer admin password M104w

HP Recommended
HP LaserJet Pro M104w
Microsoft Windows 10 (64-bit)

I changed my printer HP LaserJet Pro M104w admin password, but it was lost and now I cannot access settings. How can I reset the printer so it does not require a password or restore to factory defaults?

 

 

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@Eiri_Fazuku, Welcome to HP Support Community!

 

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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I want to perform a hard factory reset on my HP Laserjet Pro M104w. Please help me with the instructions to do it.

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