Reset region after move from US to Austria

[Pirmin1985]

Hi,

i have a deskjet 2755e all in one printer and moved from US to Austria. I need to get a regional reset for the device to use EU cartridges.

Thank you, Pirmin

[Meghana_10]

Hello @Pirmin1985, Welcome to the HP Poly Support Community. 

Thanks for reaching out about your query regarding the HP deskjet 2755e.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

I see that you are looking for help with a regional reset on your printer.
To perform a printer region reset you need to meet the following conditions:

Which country did you move from and to?
Do you have the ink cartridges for both regions?
Do you have a printer USB cable or is it connected wirelessly?
Do you have the printer full feature software or the HP smart app and drivers installed on your PC?
If you meet the above conditions, then let me know the following details:
1) The operating system of your PC, is it Windows or Mac?
2) Confirm the printer model.

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana