Resetting HP office jet Pro 9010

[Keke804]

Looking for assistance in resetting the Embedded Web Server (EWS) password on an HP OfficeJet Pro 9010. I expect this will require a full reset to factory settings.

[Echo_Lake]

@Keke804

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page,  and then press Enter.
2. Click the Security tab, and under General Security, set the local administrator password.
   1. Keep the username default as admin.
   2. Type the New Password and Verify Password.
   3. Navigate to the bottom of the page and click Apply.

Use these credentials the next time you Log In to the EWS. Refer to the link: https://support.hp.com/in-en/document/c01123173 Using the HP Printer Embedded Web Server (EWS)
 

Hope this helps! Keep me posted for further assistance.
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