cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Keke804
New member
1 0 0 0
Message 1 of 2
71
Flag Post

Resetting HP office jet Pro 9010

HP Recommended
Microsoft Windows 10 (64-bit)

 

Looking for assistance in resetting the Embedded Web Server (EWS) password on an HP OfficeJet Pro 9010. I expect this will require a full reset to factory settings.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
21,939 21,898 969 1,007
Message 2 of 2
Flag Post
HP Recommended

@Keke804

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page,  and then press Enter.
  2. Click the Security tab, and under General Security, set the local administrator password.
    1. Keep the username default as admin.
    2. Type the New Password and Verify Password.
    3. Navigate to the bottom of the page and click Apply.

Use these credentials the next time you Log In to the EWS. Refer to the link: https://support.hp.com/in-en/document/c01123173 Using the HP Printer Embedded Web Server (EWS)
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation