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‎12-21-2017 02:32 AM

HP Recommended
Product: HP Photosmart 5520 e-All-in-One Printer series
Operating System: Microsoft Windows 10 (64-bit)

I receive this error message everytime i boot up my computer. I have upgraded to a new HP printer and apparently didn't remove the 5520 correctly.

Capture.JPG

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2017 04:00 PM

HP Recommended

Hi,
From File Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup into the address bar and press Enter.
Delete the Monitor Ink Alerts shortcut of the Non-Existing printer and the error should no longer appear.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 people found this reply helpful
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2 REPLIES 2

‎12-21-2017 04:00 PM

HP Recommended

Hi,
From File Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup into the address bar and press Enter.
Delete the Monitor Ink Alerts shortcut of the Non-Existing printer and the error should no longer appear.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2 people found this reply helpful
Was this reply helpful? Yes No

‎12-22-2017 01:39 PM

HP Recommended

That solved the problem. Thank you very much!!!

Was this reply helpful? Yes No
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