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‎09-27-2020 02:37 AM

HP Recommended
Product: Samsung Book S
Operating System: Microsoft Windows 10 (64-bit)

HP Laserjet Pro MFP M130fw software with not install on my Samsung Book S ARM. The error message relates to the 32 bit DIFxAPI  does not work on Win64 systems. Does anyone have a solution ?

Category:
1 person had the same question
3 REPLIES 3

‎09-27-2020 03:21 AM

HP Recommended

Hi,

For Windows 10 In S Mode you cannot install any application, but only printing apps.

 

Try installing the HP Smart app from the Store and check if that may allow using the printer with  Windows 10 in S Mode:

https://support.hp.com/us-en/document/c04675142

 

Shlomi



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‎09-30-2020 01:55 AM

HP Recommended

I am not using Windows 10 in S mode. I have full Windows 10 Home

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‎09-30-2020 08:59 AM

HP Recommended

Thanks for clarifying.

 

You may install the printer using the HP Smart app with a full Windows 10 OS:

https://support.hp.com/us-en/document/c04675142

 

The Full Feature Software is supported on Intel and AMD processors only, not on ARM processors.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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