cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
66
Flag Post

Samsung Book S 64 ARM Win 10 - HP Laserjet software will not install

HP Recommended
Samsung Book S
Microsoft Windows 10 (64-bit)

HP Laserjet Pro MFP M130fw software with not install on my Samsung Book S ARM. The error message relates to the 32 bit DIFxAPI  does not work on Win64 systems. Does anyone have a solution ?

3 REPLIES 3
Highlighted
Level 17
Level 17
29,359 29,081 5,041 11,488
Message 2 of 4
Flag Post
HP Recommended

Hi,

For Windows 10 In S Mode you cannot install any application, but only printing apps.

 

Try installing the HP Smart app from the Store and check if that may allow using the printer with  Windows 10 in S Mode:

https://support.hp.com/us-en/document/c04675142

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I am not using Windows 10 in S mode. I have full Windows 10 Home

Reply
0 Kudos
Highlighted
Level 17
Level 17
29,359 29,081 5,041 11,488
Message 4 of 4
Flag Post
HP Recommended

Thanks for clarifying.

 

You may install the printer using the HP Smart app with a full Windows 10 OS:

https://support.hp.com/us-en/document/c04675142

 

The Full Feature Software is supported on Intel and AMD processors only, not on ARM processors.

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation