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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Scam warning

Create an account on the HP Community to personalize your profile and ask a question
05-20-2025 04:21 PM
I had an issue connecting my HP printer to my new laptop. When I tried all attempts to no avail I used the support option on the HP site. This led to someone outside of (but authorized by) HP to contact me and access my laptop. I figured out what was going on and disconnected. Apparently, they are authorized by HP to provide tech support but attempt
to to sell you additional services as part of the process!
05-20-2025 05:39 PM
HP doesn't engage 3rd parties. More likely you happened upon one of the many scam sites that look real and could fool anyone. I have escalated your post to the moderators and they may contact you for details as HP actively works to shut down sites like this.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.