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‎01-12-2020 09:32 AM

HP Recommended
Product: Hp Office Jet Pro 9010
Operating System: macOS 10.15 Catalina

I downloaded the Catalina software and HP easy scan would not work.  I had to reinstall a backup Mac OS Mojave which took several hours.  I want to use Catalina but this is a new printer and does anyone know if HP has fixed the software and if they ever will?  Hate to buy a new printer of another brand as I like the HP instant ink and the printer.

1 REPLY 1

‎01-12-2020 10:54 AM

HP Recommended

Hi,

HP Easy Scan is not currently supported in Catalina, it will be supported in the future:

https://support.hp.com/us-en/document/c06455960

 

You may scan using Image Capture or the HP Smart app as well:

https://support.hp.com/us-en/document/c06188214

 

Shlomi



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