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‎05-20-2018 01:50 AM

HP Recommended
Product: deskjet 2510
Operating System: Microsoft Windows 10 (64-bit)

After scanning , pressing SAVE shows the correct window but when I put in a new name for my scanned pic it refuses to save it and say: Can not find that file

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2018 02:17 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this tandalone software:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-20-2018 02:17 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this tandalone software:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎05-20-2018 07:53 PM

HP Recommended

Many thanks for the solution sent by email; it works/ake

Was this reply helpful? Yes No

‎05-20-2018 11:26 PM

HP Recommended

Hi @akeeckervall,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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