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‎08-26-2023 05:06 AM

HP Recommended
Operating System: Microsoft Windows 11

I have installed a new Printer MEP E77825. I have been facing this problem since yesterday please solve my problemScreenshot (27).png

3 REPLIES 3

‎08-27-2023 09:05 AM

HP Recommended

HP Smart why are you using HP Smart with HP managed printer? Those two won't work.

 

Install full driver and software, don't use the HP Smart app.




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‎08-29-2023 12:36 AM

HP Recommended

Just the print option is showing in this software/driver but the scan option is not showing. Please solve my problem.Screenshot (28).png

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‎08-29-2023 12:48 AM

HP Recommended

Managed printers don't support scanning from a computer with an app like non managed printers.

https://www.laservalley.com/pdfs/hpprinters/E77825.pdf 

 

 

 




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