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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Karl1988
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Scanner not working

‎04-01-2021 04:13 AM

HP Recommended
Product: LaserJet Pro MFP M225rdn
Operating System: Microsoft Windows Server 2016

Hello. I cannot configure scanning on LaserJet Pro MFP M225rdn in the WIN server 2016. When I install the driver and specify the parameters of my device, then the printer is installed in the system, and the scanner is connected to a different LaserJet_M225rdn, with a different network address. This creates a device in the registry with the correct address. I have tried uninstalling and reinstalling, unplugging the second MFP, none of this helps.

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