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- Scanner not working

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04-01-2021 04:13 AM
Product: LaserJet Pro MFP M225rdn
Operating System: Microsoft Windows Server 2016
Hello. I cannot configure scanning on LaserJet Pro MFP M225rdn in the WIN server 2016. When I install the driver and specify the parameters of my device, then the printer is installed in the system, and the scanner is connected to a different LaserJet_M225rdn, with a different network address. This creates a device in the registry with the correct address. I have tried uninstalling and reinstalling, unplugging the second MFP, none of this helps.

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