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‎05-22-2026 10:15 AM

HP Recommended

Hello community. I need secure erase/reset options help with HP OfficeJet Pro 8025 All-in-One. Can anyone assist? The AI suggested contacting HP Support, but the product is out of extended warranty now. I want to donate the machine, but not with recoverable memory. Lots of scanned documents in there. Please help me. Thanks. 

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‎05-22-2026 02:16 PM

HP Recommended

Hi @Joy4all 

 

Please, try the procedures post below:

 

How to restore factory defaults on my HP OfficeJet Pro 8025e... - HP Support Community - 9154872

 

Best regards

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‎05-23-2026 10:15 AM

HP Recommended

Thanks so much, Fabio. I will try that. One question…if I do the reset, then the info isn’t recoverable? At all, rright?

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