• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-14-2021 05:05 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

I am operating on a Windows 10 pc. When HP came out with the new "Support Assistant" it also urged me to uninstall "HP Solution Center". Unfortunately I did and now I missing drives that went with it. I've tried the reinstall for the disc but it says not compatible. I've been searching for any solutions and no luck. I don't know how to get the drivers back. Currently my HP Smart wont recognize the pc it just seems like I'm missing a step.

Please help!!  

Category:
1 REPLY 1

‎10-19-2021 12:50 PM

HP Recommended

@cubsfn

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand that the HP Solution Center driver missing after the HP support assistant upgrade, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.