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HP Recommended
ENVY Photo 7855
Microsoft Windows 10 (64-bit)

I bought an ENVY Photo 7855 a week ago.  Today when I tried to setup the printer, I get "Use SETUP cartridges that came with your printer." message.  There were no setup cartridges in the box.

 

Please provide instructions to set it up without SETUP cartridges.

1 REPLY 1
HP Recommended

@AbhirJ

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.