Setup cartridge unidentified

[Souaa]

I bought a HP DeskJet 2710 printer. I set it up and its connected but it keeps giving me that I need to place the setup cartridges for my first print. I do have the setup cartridges in The printer but it is not recognising it as so. I tried cleaning the cartridge code, resetting the printer but nothing is working. also the colour label on the printer is flashing. What am I supposed to do ? Please help I need this urgently fixed 

 

 

[Jay_G24]

Hi @Souaa,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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