• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-17-2022 08:06 AM - last edited on ‎03-18-2022 09:35 AM by Retired

HP Recommended
Product: HP Photosmart C4480 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My Dell Inspiron15 5000 Series laptop suffered a Hard Drive failure 2 weeks ago. Dell have replaced the Hard Drive, and have re-installed Windows 10. This version of Windows no longer appears to support my Photosmart C4480 printer. I have downloaded HP Support Solution Framework, HP Support Assistant. Whenever I try to  open the file it gives me I get a pop-up box saying 'Cannot delete output file'. I've tried to telephone HP but get totally lost in their multi choice menu system. Dell technicians have done their level best to resolve my problems, but they suggest now that maybe HP can help? This is the medium to which they have directed me.

2 REPLIES 2

‎03-17-2022 08:13 AM

HP Recommended

I have a new IP address

Was this reply helpful? Yes No

‎03-17-2022 07:06 PM

HP Recommended

Hi @Devondave 

 

Try the driver download from the next link:

Photosmart C4480

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.