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HP Recommended
HP Photosmart C4272 all in one printer
Microsoft Windows 10 (64-bit)

I am setting up another PC and wish to connect my existing printer which shows in my devices and printers with no drivers available . Microsoft Windows 10 was reinstalled as the SSD drive was corrupted when my son reset it to factory settings. I have been to the HP support site to download software and drivers  and when I insert my printer details the software and drivers for my printer which I reinstalled on my other PC a number of weeks ago did not show on the available download list. The other places I have tried to download from have been HP Print and Scan Doctor, 123.HP.com, HP Safe Start along with trying HP smart which fails to see my printer. Can I copy the software an drivers from my other PC. Any help would be appreciated as I have trying for days to solve the problem.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Brian1944, Welcome to the HP Support Community! I’m here to help.

 

There is no printer driver available for this model on the Hp Support site due to its age. the only way to install it is using windows built-in driver.

Refer to this document to know how. Try printing.

Refer to this document HP printer setup (Windows built-in driver) for help.

 

If this printer model is not in the list, you may select Deskjet 990c driver.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Brian1944, Welcome to the HP Support Community! I’m here to help.

 

There is no printer driver available for this model on the Hp Support site due to its age. the only way to install it is using windows built-in driver.

Refer to this document to know how. Try printing.

Refer to this document HP printer setup (Windows built-in driver) for help.

 

If this printer model is not in the list, you may select Deskjet 990c driver.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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