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HP Recommended
HP ENVY PHOTO 7830
Microsoft Windows 10 (64-bit)

I bought the HP ENVY Photo 7830 All-in-One Printer couple months ago. The start-up ink did not work and I cannot find a way to work the **bleep** thing without bypassing the setup stage. i've spent over a 100 pound for it and its really frustrating. I posted onto the forum before but noone has helped me yet. Very disappointed as I can see others with the same issue who have been given a solution.

 

 

1 REPLY 1
HP Recommended

@gd14, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.