Struggling to find 302 HP Printer Cartridge

[GeorgenG]

Hi 

I moved from Europe to the USA and i am struggling to get the printer cartridge for HP ENVY 4524  inkjet printer, I heard that i will have to reset my printer and load a fresh drivers so that I can use the Cartridge available in the US market. 

Can someone help ? 

Regards,

Georgen

[Echo_Lake]

@GeorgenG

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, 
I understand you moved, and the printer is not accepting the new region cartridges. We need to perform a regional reset on the printer to resolve this issue. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping!

[GeorgenG]

I worte you on other message about the current status. My problem is still not resolved .

[Echo_Lake]

@GeorgenG

Thank you for posting back. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!