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HP Recommended
Envy 7155

Setting up HP Envy 7155. Printer  set up stuck at Waiting for ink choices after enrolling in HP ink. Turned on and off, ran thru screens twice to arrive at the same problem.Help!

1 REPLY 1
HP Recommended

@LaurieBL, Welcome to the HP Support Community!

 

Next to the display screen on the printer you should find a glowing "?" (question mark). Click on that and answer the question about setting up Instant Ink or not. Once you do that, the setup process will complete.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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