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‎05-26-2022 07:20 PM

HP Recommended
Product: HP Tango X
Operating System: Microsoft Windows 11

Anyone perform region reset on Tango X printer? 

1 person had the same question
3 REPLIES 3

‎05-28-2022 04:53 AM

HP Recommended

@HelpTangoRegion

 

Welcome to the HP support community.

 

Why do you want to perform a region reset on the printer?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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‎05-29-2022 04:36 AM

HP Recommended

I moved from US to Australia. I had the printer in the US. I brought 1 set of cartridges with me from US: 64xl, but they are now empty. I purchased 804xl cartridges in Australia like they HP website says. I haven’t had success with regional reset with customer service. 

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‎06-01-2022 09:24 AM

HP Recommended

@HelpTangoRegion

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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