The application “HP Easy Start” can’t be opened on mac OS High Sierra version 10.13.2

[Janjunco]

Error message "The application “HP Easy Start” can’t be opened."

[KrazyToad]

Hi @Janjunco

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I understand that you are unable to open the HP Easy Start on your  HP ENVY 4520

I could help.

It is recommended you update or install the HP Printer Driver using the Apple Software Update.

1. Click the Apple menu, then click System Preferences.

2. Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

   Figure : Example of the Printers & Scanners window

   

3. Check if the name of your printer displays in the Printers list. Do one of the following steps, depending on if the printer is listed or not.

   • If your printer is listed, remove and re-add the printer to confirm communication and to make sure the correct driver is used. Click the name of your printer, then click the minus sign  to delete the printer. Once the printer is removed, click the plus sign , click Add Printer or Scanner, click the name of your printer, then continue to the next step.

   • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, then continue to the next step.

   • If your printer is not listed in the Add Printer or Scanner window, make sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. 

4. Click the Use or Print Using menu, then select the name of your printer.

      NOTE:Selecting a Generic driver option from the Use menu can result in limited printer functionality.

   Figure : Select the name of your printer in the Use menu

   

5. Click Add to add the printer to the list.

   • If you are prompted to install software, click Download and Install to complete the installation.

6. Close the System Preferences window.

7. Try to print

Keep me posted how it goes.

Thank You. 🙂

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