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‎12-31-2022 07:04 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I own a 4 year old Laser Jet Pro MFP M479fdw. Since 4 weeks the touch screen display is defect, the colors are washed out und the brightness is massively reduced. However - it still works somehow.


I need a replacement part for the unit; but I am not able to find suitable parts in the internet. I found some displays for the M477fdw; but I doubt that these tpuch screens will work for the 479?

Anyone with ideas for repairing or a replacement part shop?

Thanks!!!IMG_5601.jpg

Category:
6 people had the same question
3 REPLIES 3

‎02-24-2023 11:56 AM

HP Recommended

Did you find a solution?   I have the exact same printer with same issue.

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‎02-25-2023 11:47 AM

HP Recommended

Unfortunately - not.
But the printer still works, on that level.

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‎02-25-2023 11:51 AM

HP Recommended

I was able to find and order the part, I haven't got it yet so I can't confirm that it does the trick, but for anybody else looking and future reference it's the control panel assembly, part. W1A78-67903

1 person found this reply helpful
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